The case for Minimum Viable Documentation

I attended the TCCamp conference…er…unconference last weekend. Short review: I enjoyed it (again!). I attended Tom Johnson’s great intro to API documentation, I talked to some interesting people, and I got some practical advice during the three discussion sessions.

And I won an iPad Air 2 (thanks to XMetaL/JustSystems), which is FREAKIN’ AWESOME.

But I want to focus on one topic that came up during the “Technical Communication in Agile” discussion: the concept of Minimum Viable Documentation.

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(Not my) predictions for 2015

It’s the time of year for technical communication industry predictions, but that’s not my speciality. I don’t have my finger on the pulse of techcomm; in fact, I’ve been feeling like I’m in an isolated backwater. When people learn that I’m using ZenDesk for documentation they think that I’m either very brave or very masochistic.

As Luke Skywalker would have told me, “Well, if there’s a bright center to the [technical communications] universe, you’re on the planet that it’s farthest from.”

[Speaking of, what sort of help system would you write for a lightsaber? “Point shiny end away from face and good luck”?]

Getting back on target…

Continue reading “(Not my) predictions for 2015”