It’s the time of year for technical communication industry predictions, but that’s not my speciality. I don’t have my finger on the pulse of techcomm; in fact, I’ve been feeling like I’m in an isolated backwater. When people learn that I’m using ZenDesk for documentation they think that I’m either very brave or very masochistic.
As Luke Skywalker would have told me, “Well, if there’s a bright center to the [technical communications] universe, you’re on the planet that it’s farthest from.”
[Speaking of, what sort of help system would you write for a lightsaber? “Point shiny end away from face and good luck”?]
Getting back on target…